Students, Study Abroad, Schools & Travelers Health Insurance
RENEW Now for SPRING 2026!
Deadline to Renew is December 12, 2025
To renew your policy online, please follow these steps:
-
Open your internet browser and go to your Online Member Portal: www.wellaway.com/login
-
Log in to your account, then click “MY ACCOUNT” at the top right of the page.
-
Scroll down to the “Members” section. Click “Extend Period” next to your current coverage dates. Select Spring or Spring & Summer for your renewal.
-
IMPORTANT: Your credit card on file will be charged automatically after you extend your coverage.
-
If you need to use a different card, go to the Payment section.
-
Click “Add or Update Credit/Debit Card” to enter your new card information.
-
Please update your card before extending your policy.
Contact VISIT Insurance by Email: jeffersonstate@visitinsurance.com or by Phone: 1-703-660-9062
.jpg)
BENEFIT SUMMARY
Coverage
Accident & Sickness Medical
Deductible
Coinsurance
Copayment
Copayments do not apply towards Deductible
Teladoc Telemedicine Consultations and Visits
Immunizations
(must be obtained at the Student Health Center or at an EHIM In-Network pharmacy)
TB Testing
(Policyholder only and must be performed in an In-Network independent free-standing laboratory or Student Health Center)
Wellness Care
Pre-existing conditions
Prescription Drugs
Worldwide Coverage
(outside the United States, excluding your Home Country)
Medical Evacuation
Repatriation
Description
$350,000
$100
80% of Allowable Charges (unless otherwise stated)
Student Health - $0
Office Visit - $20
Urgent Care - $20
Emergency Room - $100 (waived if admitted)
Hospital - $100
No Copayment
limited to 10 consults/visits
80% of Allowable Charges
80% of Allowable Charges
100% of Allowable Charges
Maximum Benefit is $300 per Policy Year
Maximum benefit $3,500
(6 month waiting period)
Tier 1 $10 Copayment per prescription
Tier 2 $20 Copayment per prescription
Tier 3 $40 Copayment per prescription
80% of UCR
Please contact conciergecare@wellaway.com to notify us that you are leaving the country.
$50,000
$25,000
Important Insurance Terms
What is a Deductible?
For a covered medical expense, the deductible is the portion of your medical bill that is your responsibility. The deductible will first be subtracted from the total medical bill and you will need to pay this portion directly to the doctor or hospital.
The deductible is “per illness or injury,” not per visit to the doctor. This means if you have to go to the doctor more than once for the same illness or injury, you will only need to pay the deductible one time.
Your deductible is $100. The Emergency Room deductible is $100 per ER visit.
What is Co-insurance?
Coinsurance is the term used by health insurance companies to refer to the amount that you are required to pay for a medical claim, apart from the deductible. Your plan pays 80% of Eligible Medical Expenses subject to Usual, Reasonable and Customary charges.
Charges above Usual, Reasonable and Customary will be your responsibility. You are strongly encouraged to utilize the independent Preferred Provider Organization (PPO) network to avoid being responsible for medical expenses over and above Usual, Reasonable and Customary.
How do I Pay for My Prescriptions?
What is a pre-existing condition?
What is Precertification?
Precertification is a requirement under your certificate for certain medical services. Pre-certification is a general determination of medical necessity only, not an assurance of coverage, verification of benefits or a guarantee of payment.
The following must always be precertified for medical necessity before admission or receiving the treatments and/or supplies:
-
Any treatment requiring inpatient hospitalization
-
Surgery or surgical procedure, including outpatient surgery
-
CAT scans or MRI's
-
Care in an extended care facility
-
Home nursing care
-
Chemotherapy
-
Radiation Therapy
-
Interfacility Ambulance Transfer
What is Medical Evacuation?
Medical Evacuation means transferring the insured person to the nearest hospital or medical facility in case of an emergency injury or sickness or back to his/her home country. It can be done by any necessary means of transportation.
What is Repatriation?
In case of death, the Repatriation benefit covers the transportation of your remains back to your family and your home country.
Are Injuries from Sports Covered?
Recreational sports only are covered through the regular medical coverage. Should you need coverage for Hazardous/Adventure Sports Click Here to order the Patriot Plan, please be sure to include the Adventure Sports Rider when purchasing. When purchasing coverage, please be sure that your particular sport is covered.
Is there Dental Coverage?
There is limited coverage for dental pain and injury to natural teeth on your policy.
Relief of sudden and unexpected pain to sound, natural teeth, including but not limited to fillings will be covered up to $350 maximum. Injury due to an accident will be covered up to $500 per Accident maximum.
Do I need a referral to go to a Specialist?
Where Can I Find a Doctor or Hospital?
What are the Provider Networks?
A provider network is a list of the doctors, other health care providers, and hospitals that a plan contracts with to provide medical care to its members. These providers are called “network providers” or “in-network providers.” A provider that isn't contracted with the plan is called an “out-of-network provider.”
When contacting a doctor or hospital, please be sure to let them know that you are in the United Health Care (PPO) Network.
How do I search for a local doctor or hospital?
To search for a medical care provider within the United Health Care (PPO) network, please go to:
How to File a Claim
Services in the United States
In the United States, the Hospital or Provider may submit the claim directly to us and we will pay any Covered Expenses directly to the Provider or Hospital. You must present all health care Providers with a copy of your Identification Card. Your Provider will then contact us to verify Eligibility and the coverage provided under this Policy. You will only be responsible for: (i) expenses that are not covered by this Policy; (ii) any Cost Share amounts; (iii) any amounts in excess of Usual, Customary and Reasonable Charges; and (iv) any amounts in excess of the Maximum Benefit.
Note:
1. Your Providers must submit claims to us within ninety (90) days from the date of Service. No benefits will be paid for claims exceeding this time period.
2. Medical claims submitted by Providers within the United States must be in CMS 1500 formats, or UB04 CMS formats. If you have already paid the Provider, you must submit your reimbursement pursuant to the guidelines set forth above. We will reimburse you in accordance with the terms of the Provider contract, if one exists.
3. In the event that you utilize a Non-Network Provider that has chosen to “opt-out” of billing an insurance company and did not provide you with a medical claim in CMS 1500 formats, or UB04 CMS formats, your claim will be deemed a nonreimbursable claim.
Claims Payment
Whenever possible, we will settle the expenses directly with the Providers for Services rendered. When not possible, we will reimburse the Policyholder in accordance with the terms and conditions of this Policy. In the event the Policyholder is deceased, the Plan Administrator will pay any unpaid benefits to the spouse as named in the Application Form. If no spouse is named, any unpaid benefits will be paid to the deceased primary Insured Person’s estate. In the event of a divorce, all payments are payable to the Policyholder unless a divorce decree or court order indicates otherwise.
Where to Submit Your Claim
You may submit your claim(s) via e-mail to corpclaims@payerfusion.com, courier, or by postal service. Mail your completed claim documents to:
PayerFusion Holdings, LLC
2100 Ponce de Leon Boulevard Mezzanine Level – Suite 200
Coral Gables, FL 33134
Note: We encourage you to keep copies of the invoices for your records. Copies of claims are accepted as long as the integrity of the document is not altered. However, we reserve the right to request original documents at our discretion. We will notify you, in writing, if the claim is denied or if additional information is necessary for the review and/or payment of the claim within the terms of this Policy. The claim will be paid at the exchange rate based on date of service.
Important Contact Numbers
Plan Administrator: WellAway Limited
To a Report a Claim, Verify Eligibility or Check on the Status of a Claim Contact:
You may submit your claim(s) via e-mail to corpclaims@payerfusion.com, courier, or by postal service.
Provider Claim Submission:
PayerFusion Holdings, LLC
2100 Ponce de Leon Boulevard Mezzanine Level – Suite 200
Coral Gables, FL 33134
Preferred Provider Network: United Health Care
Agent: VISIT® International Health Insurance
For answers to General Questions, ID card replacement, General Claims Questions contact your Agent:
VISIT® International Health Insurance
Email: jeffersonstate@visitinsurance.com
Phone: 1-703-660-9062 Fax: 1-703-991-9164
Office Hours: Monday – Friday, 9am to 6pm USA Eastern Time
Emergency 24/7 Assistance: 1-855-773-7810 or 1-786-453-4008
ConciergeCare@wellaway.com
After Hours: Please contact us by email at jeffersonstate@visitinsurance.com
Underwriter:
ARCH
Address
8000 Fort Hunt Road
Alexandria, VA 22308
Phone
703-660-9062 USA ET
